Last updated: November 4, 2026
Because every new customer can test RightIPTV with a free 24-hour trial before paying, we ask you to use the trial to confirm the service works on your device and internet connection.
When you can request a refund
- Within 7 days of payment, if the service does not work and our support team cannot fix the problem.
- If you were charged twice for the same order.
When refunds are not available
- After 7 days from payment.
- If the problem is caused by your internet connection, device, or a third-party app or VPN.
- If you change your mind after using the service.
- If the account was shared or used against our terms.
How to request a refund
Message us on WhatsApp +212 716 481 747 with your username, payment date and a description of the issue. We reply within 48 hours. Approved refunds are returned using the original payment method.